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Follow Up Evaluation of Peace Corps/Volunteer Delivery System

Report Information

Date Issued
Report Number
IG-11-01-E
Report Type
Inspection / Evaluation
Participating OIG
Peace Corps OIG
Agency Wide
Yes (agency-wide)
Questioned Costs
$0
Funds for Better Use
$0
View report on Oversight.gov

Recommendations

Disclaimer: Open/Closed recommendations are updated semiannually.

We recommend that the agency develop a process to accommodate expedited trainee requests to support new country entries in a way that upholds Volunteer quality for all posts.

We recommend that the Volunteer Delivery System Steering Committee, or other senior level committee, develop and implement a process to oversee continuous quality improvement of the Volunteer Delivery System.

We recommend that the applicant matching process and related Assignment Area system be reviewed and modified to meet the requirements of post programs and Volunteer Delivery System activities.

We recommend that the agency develop and produce management analytics reports for the Volunteer Delivery System for use in strategic planning, marketing, recruiting, and outreach efforts.

We recommend that the agency define the goals of the automated Volunteer Lifecycle Management System implementation and develop and implement a process to measure progress against these goals.