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The Volunteer delivery system is the continuous cycle that enables the Peace Corps to meet the requests of host countries and Peace Corps posts for suitable, trained Volunteers. It is the agency’s engine. Initially, the study’s focus was narrow: to assess progress in implementing recommendations from a 1999 management review of the recruitment, selection, and placement processes. It became broader for two reasons. First, the President’s call to double the number of Volunteers in five years had alerted delivery system managers and staff to the need to be more effective and efficient.